Privacy policy

At Namaste Silver, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from our store.

Section 1 - What Do We Do with Your Information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, email address, and phone number.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address. This helps us learn about your browser and operating system to improve your shopping experience.

With your permission, we may send you emails about our store, new products, promotions, and other updates.

Section 2 - Consent

How Do You Get My Consent?
When you provide us with personal information to complete a transaction, verify your payment, place an order, arrange for delivery, or process a return, we imply that you consent to our collecting and using your information for that specific purpose only.

If we ask for your personal information for a secondary reason, such as marketing, we will either ask for your express consent or provide you with an opportunity to decline.

How Do I Withdraw My Consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information at any time by contacting us at namastesilver@gmail.com.

Section 3 - Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

Section 4 - Shopify

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and applications. They store your data on secure servers protected by firewalls.

Payment:
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card information. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete the transaction. Afterward, it is deleted.

All direct payment gateways adhere to PCI-DSS standards, managed by the PCI Security Standards Council, which includes brands like Visa, MasterCard, American Express, and Discover.

For more information, you may review Shopify’s Terms of Service or Privacy Statement.

Section 5 - Third-Party Services

Third-party providers used by us will only collect, use, and disclose your information to the extent necessary to perform the services they provide.

However, certain third-party service providers, such as payment gateways, have their own privacy policies. We recommend that you read their policies to understand how they handle your personal information.

If you proceed with a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that provider operates.

When you leave our store’s website or are redirected to a third-party site, you are no longer governed by this Privacy Policy or our Terms of Service.

Links:
Clicking on links in our store may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Section 6 - Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

If you provide us with your credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the internet or electronic storage is 100% secure, we adhere to PCI-DSS requirements and implement additional industry standards.

Section 7 - Cookies

We use cookies to enhance your shopping experience. Here is a list of cookies we use:

  • Session cookies: To track your session and shopping cart.

  • Analytics cookies: To understand how you use our site.

  • Marketing cookies: To personalize ads and promotions.

You can choose to opt out of cookies by adjusting your browser settings.

Section 8 - Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any of your minor dependents to use this site.

Section 9 - Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on our website. If we make significant changes, we will notify you here so you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners to continue serving you.

Contact Us

For questions about our Privacy Policy or to withdraw consent, contact us at:

Thank you for trusting Namaste Silver with your personal information. We are committed to protecting your privacy and providing a secure shopping experience.