FAQ's
1. How can I place an order on Namaste Silver?
✅ You can browse our collections, select your favorite jewelry, and click "Add to Cart" → Proceed to Checkout → Enter your shipping details → Choose your payment method → Confirm your order.
2. What payment methods do you accept?
✅ We accept Prepaid Payments (through PayPal, UPI, Debit/Credit Cards, Net Banking, Wallets).
3. When will I receive my order?
📦 Prepaid Orders: Delivered same day (for eligible locations) or within 1-3 business days.
4. Do you offer free shipping?
✅ Yes!, we provide free shipping to all USA based orders.
6. Can I track my order?
✅ Yes! Once your order is shipped, you’ll receive a tracking number via email or WhatsApp.
7. What is your return policy?
✅ We offer a 5-day return policy for eligible items. The product must be unused, unworn, and in original packaging.
✅ Customized or personalized jewelry is non-returnable.
8. How can I request a return or exchange?
✅ Email us at support@namastesilver.in or WhatsApp us at +91-9414062691 / 7976996218 within 5 days of delivery.
9. My order is delayed. What should I do?
✅ If your order is delayed beyond the estimated time, contact our support team for updates.
10. How can I contact customer support?
📧 Email: support@namastesilver.in
📞 Phone/WhatsApp: +91-9414062691 / 7976996218